Shipping Policy

Made to order, just for you

Every Throttle & Faith item is made after you order it. It's printed, embroidered or cut and sewn by our production partner. That's how we keep quality high and waste low. It also means your order needs a few days to be made before it ships.

How long it takes

• Production: usually 2 to 5 business days.
• US shipping (standard): usually 3 to 4 business days after your order ships.
• Total for most US orders: about 1 to 2 weeks from the day you order.

Holidays and busy seasons can add a few days. If you need something by a certain date, like a birthday, Christmas or a ride, please order early, or email us first and we'll tell you honestly whether it can make it.

Business days are Monday through Friday, not counting holidays.

Tracking

As soon as your order ships, you'll get an email with your tracking number and a link to follow it. You can also check your order status anytime on our Track Your Order page.

Multiple packages

If you order more than one item, they may arrive in separate packages on different days. Hats, mugs and stickers usually ship separately. That's normal, and your shipping email will list every tracking number.

Where we ship

We ship anywhere in the United States, and to many countries abroad. You'll see the options for your country at checkout.

• International orders: usually arrive 5 to 20 business days after they ship.
• Customs: international orders may be charged customs duties, taxes or import fees by your country. Those fees are set by your government and are the customer's responsibility.

Shipping costs

Shipping is calculated at checkout based on your items and address, and you'll always see the cost before you pay.

Lost, late or damaged packages

If your package is past its estimated delivery date and still hasn't arrived, give it a day or two, then email us at support@throttleandfaith.com. If it's lost or arrives damaged, we'll replace it or refund you at no cost. See our Refund Policy for details.

Please double-check your shipping address at checkout. We can't redirect a package once it ships, and reshipping because of a wrong address costs extra.

Questions? Email support@throttleandfaith.com. We reply within 1 business day.